Categories: Service & Parts

INFINITI named top Luxury brand in J.D. Power service satisfaction survey 

In a post published by Automotive News, INFINITI is described as having “unseated Lexus as the top luxury brand… in J.D. Power’s annual scorecard of satisfaction with dealership service departments.” The score earned by INFINITI was 876/1,000, which was raised by 15 points from last year’s survey. The numbers were taken in and released by the U.S. Service Index Study. This great news got us thinking—it’s about time we highlight what the service staff here at INFINITI Guam can do for you. Keep reading to learn more. 


You might also like: INFINITI SUVs win KBB awards 


Services at INFINITI Guam 

To commemorate INFINITI’s recognition, we want to go over some of the services offered here in Tamuning. The technicians and mechanics in our service center are some of the hardest working people around. 

Oil change 

An oil change is one of the most commonly performed services in auto shops around the world. In fact, you could confidently say that it is the most routine automotive service. Your INFINITI needs oil and it needs it to be fresh. Most cars require an oil change about once every 3,000 miles. Think of oil as your engine’s food. Eventually, the oil runs out or becomes stale and your engine needs to be replenished. If you go long enough without getting an oil change, your engine will be ruined. 


View our full service menu 


Brake service

You need brakes to stop, obviously. Your brakes can rust or start to squeak over time. If that’s the case for you, you need to get them checked out immediately. Sometimes, the fix is as simple as replacing your brake pads. Your brakes are what stand between you and an accident. Keep them up to snuff. 

Front end alignment

Another routine service performed in auto shops is an alignment. Alignments are meant to keep your wheels and tires in line, so you don’t do too much unintentional drifting. If gone unchecked, a misaligned vehicle can be in for big problems down the line. Poorly aligned wheels can make driving straight a tall order. Other services offered at INFINITI Guam include air conditioning service, tire rotations and balancing, fluid flushes, and so much more. 


Schedule a service appointment 


Share

Recent Posts

Nissan Guam Sees Record Turnout for NGEN 2022 Car Show 

After a two-year hiatus due to COVID, Nissan Guam’s third Nissan Generation (NGEN) Car show…

November 29, 2022

Nissan Guam Awards Outstanding Employees for Service in 2021

As we move into 2022 and we reflect on the recurring challenges, small victories and…

January 3, 2022

Meet the newest members of the Nissan Guam Family!

Cody Reyes - Parts Department Kia Kaha is a Maori phrase meaning “forever strong”, which…

October 14, 2021

Nissan Guam Introduces Guam Media to the All-New 2022 Pathfinder

On Wednesday, September 22, Nissan Guam invited members of the media to join them for…

October 4, 2021

How to Make a Cardboard Nissan Box Car

Need a kid-friendly activity for your little Nissan enthusiast? Get their creativity going with this…

September 30, 2020

Nissan Guam Named Pika’s Best Finalist in 6 Categories

Each year, the Pacific Daily News hosts its Pika’s Best awards, and we are excited…

September 22, 2020