Delivers great customer service -- supportive and friendly staff (shout-out to Stanley Hallers & his manager)! Nissan Guam can make a same-day car purchase happen, even for a 1st-time buyer!!!

Great experience, good customer service highly recommended 🙌🏼💯 big shout out to John Frias & the Nissan fam for a great and amazing welcoming 💯🤙🏼

The customer service is amazing! Politeness all around. Not just the outer team, but also the team behind the scenes, the service tech(s) that worked on my vehicle. Great Job All!

Not worth it my wife gotten a brand new 2024 nissan pathfinder and come to find out theres a defect of the car. Everytime the vehicle is parked or stops at a red light it dies out and always has to be jumpstarted to start. When asking nissan they troublescan the car and cant find the issue in their end they wont even fix or trade it to another car. But weve told them multiple times that once the vehicle starts and parks, it cant be turned on again and they wont do nothing bout it, not even theyre mechanics can ... Read More

Full review text opened.

Google - Aug 28, 2026

Not worth it my wife gotten a brand new 2024 nissan pathfinder and come to find out theres a defect of the car. Everytime the vehicle is parked or stops at a red light it dies out and always has to be jumpstarted to start. When asking nissan they troublescan the car and cant find the issue in their end they wont even fix or trade it to another car. But weve told them multiple times that once the vehicle starts and parks, it cant be turned on again and they wont do nothing bout it, not even theyre mechanics can find the issue and yet they still want us to drive it which males no sense? Becareful with nissan theyre selling defected cars so get a vehicle somewhere besides here, warning to locals on guam. Also when my wife was there to report the problem there was a situation with another customer that gotten a new white rockcreek pathfinder and came back with a towtruck, the customer came back yelling that the new car motor blew and yelled for her money back. Selling defects to get theyre pockets full.

I came in for a simple oil change, and was recommended multiple additional services, which brought my total to around $700. The service advisor mentioned there would be a discount, so I asked about it at checkout. The cashier asked me to wait about 25 minutes, and when I finally got the bill, the “discount” was only $0.40. Naturally, I asked how this number was calculated and why the discount was so minimal. I was then asked to wait again for another 15–20 minutes, only to be told that there was no mistake. So in total, I waited around 40 minutes… for a $0.40 discount. This ... Read More

Full review text opened.

Google - Apr 28, 2026

I came in for a simple oil change, and was recommended multiple additional services, which brought my total to around $700. The service advisor mentioned there would be a discount, so I asked about it at checkout. The cashier asked me to wait about 25 minutes, and when I finally got the bill, the “discount” was only $0.40. Naturally, I asked how this number was calculated and why the discount was so minimal. I was then asked to wait again for another 15–20 minutes, only to be told that there was no mistake. So in total, I waited around 40 minutes… for a $0.40 discount. This is honestly unreasonable. If the discount is that insignificant, why make customers wait that long? It feels like a complete waste of time and very poor customer experience.

Had an appointment at 1030 said it’ll take 2 hours for an oil change. Checked in two hours later and said the car was next but they were going to lunch. Came back around 2 and still wasn’t done. Was told they service cars on order they arrive. If I show up before an appointment and turn my car in and they don’t look at it then what’s the point of an appointment. Messed up everything I had planned for that day.