Customer Testimonials
I recently had a fantastic experience at Nissan Guam, thanks to my agent, Jhena Gault. From the moment I walked in, the entire staff was friendly and eager to help. Jhenna was incredibly generous with her advice and support as a first-time car buyer, adding a personal touch that made the process feel much more comfortable. The entire experience was quick and straightforward; I drove home my new car in less than three days! I highly recommend visiting Nissan Guam and asking for Jhena Gault for a smooth and welcoming car-buying experience.
We had such a great experience working with Jean Garrido! She made the process so quick and easy. We definitely recommend her services to friends and family!!
Jean did an excellent job on helping me get my first car and understanding the process of each step. As a first time buyer I had so many questions when it came to getting a car. 10/10!! Thank you ate Jean god bless🥺♥️
I had a good experience. The customer service was awesome!
Michael templo is so awesome
Jhena Gault is AMAZING!! Not only is her bubbly personality addicting, her dedication shines through. Jhena puts her heart and soul into what she does. She truly made us feel like we were a part of her family. She helped me and my other half with the purchase of both our vehicles. She listened to our story and was determined to help us find the best vehicles to fit our family. We are extremely grateful to have met her and to have had her assist us both times. If you are looking for a new or used vehicle and have ...
Håfa adai , i recently gotten my first vehicle down at Nissan from they’re first time buyers program , they were all very kind and friendly, 10 out of 10 must try again , head down to Nissan and ask for angel for your dream car , best choice ever!! Si yu’os ma’åse , Angel and Nissan family 💙
Just got a brand new vehicle with the first time buyers program with the helpful Angel Villanueva and the experience was definitely WORTH IT! Fast, Easy, Simple! So good, so so good 🙌🏼 THANK YOU ANGEL
We are very happy with our new car from Nissan Guam the day we come in the same day we bring our new car home, we appreciate Mrs, Jhena Gault from Nissan she's very helpful and a very nice person, we recommend her to our friends and families who are looking for a new car from Nissan Guam, thanks again Nissan family.
Ms. Jhena was so incredibly helpful! This was my first car and as a first time buyer she helped me narrow down on the best vehicle for me. I went in thinking I would just look around and maybe test drive a few cars but I ended up leaving with my own car! I am incredibly thankful for her support and assistance.
I recently had the pleasure of working with Angel Villanueva, and I cannot recommend her highly enough. From the moment I walked in, she made the entire car-buying experience seamless and enjoyable. Her communication skills are outstanding—she listened carefully to my needs and preferences and made sure to answer every question I had with patience and clarity. What truly sets Angel apart is her dedication to customer satisfaction. She went above and beyond to ensure I found the perfect vehicle, not just pushing for a quick sale but genuinely caring that I was completely happy with my choice. Her ...
Jan Pamintuan, one of Nissan’s top sales rep! You’re in the wondering stage?! Don’t hesitate to call him and ask, cause he gots you! Trust! It’s my very first vehicle, I was lost and confused.. but HE made it happen and guided me through every step and still continues to offer guidance! Nissan NEVER disappoints! 🤞🏽 #NissanFamily
As a first time buyer my experience was great. What I like most about the experience was their top notch hospitality. BIG THANK YOU TO ANGELA VILLANUEVA AND THE TEAM. I highly recommend that First Time Buyers should totally stop by Nissan and pick their dream car🥳🥳🥳.
I am happy about my experience with my sales Rep and the crew from nissan they made my experience a non forgettable one .. Thank u all to the great people and crew at Nissan
Got a new car at Nissan! First time buyer , thanks to Angel for helping me get my first new car! Appreciate everyone help, it’s a dream come true! If you need a new car, I highly recommend to check out Angel, was very helpful throughout the process!💯👍🏽👍🏽
I went to the dealership yesterday not expecting to be driving a brand new vehicle today. I met with Mr.Patrick and Mr. Jan who was really helpful and made my visit short and exciting at the same time. Thanks to both of them i got the car that my husband wanted and they made my husband’s surprise birthday gift worth while. Thank you guys so much and you will be seeing me more often. Thank you Jan P. for everything
Our Advisor was Nate C. He was courteous very respectful, guided me through each step, and very knowledgeable of the process that my vehicle would go through. Technician 219039 was fast in processing my vehicle and was very respectful and drove my vehicle out of the shop area with great care. Thank you Nissan for taking care of us with the utmost respect. We appreciate your service. I had the TPMS sensor reprogrammed on one of my tires, total wait time was 20 minutes.
Well to start with I bought my first Nissan brand Murano Model in 20O5 while waiting for my husband who was dealing with some business in Australia at that time .This Murano SUV lasted for more than 16 years and I became a widow last 2021 . Then in the beginning of Jan. 2022 I went to Nissan again for my second car a Rogue Sport model that is when I met Jhena Gault my sale consultant at Nissan Guam and she and I became friends . She is not only after for the sale of my red nissan rouge car because she is such ...
I recently purchased a car at Nissan, and I couldn’t be happier with the experience, all thanks to Angela along with all the other helpful staff in every department at Nissan. She was incredibly friendly and genuinely wanted to help me find what was right for me. Angela truly listened to my needs and wants, and her dedication showed throughout the entire process. She was responsive, reliable, and made everything smooth and stress-free. I highly recommend her to anyone looking for a genuine and seamless car-buying experience!
I really enjoyed the experience. My dealer Angel Villanueva was very helpful as she walked me through finding my desired truck and helping me throughout the entire process of purchasing my new truck. Thank you to the entire Nissan team for a very excellent and enjoyable experience.
Recently purchased a car from Nissan Guam and was very happy with our sales rep Michael Templo. He was very professional and his customer service was great. I will highly recommend anyone who is in the market for a new car to go see Michael at Nissan from here on out.
Our experience with Nissan Guam was awesome. Jan Pamintuan & Jean Garrido really took care of us and listened to our needs. From finding the vehicle we needed to financing with our bank, the whole process was flawless. They made us feel part of the Nissan family and not just another customer. Thank you Jan & Jean!
Thank you Miss Jhena Gault for assisting us and good service..hope u can help a lot of people..👊
Thanks to Jeff Valencia for the excellent customer service. Jeff is awesome. had a great experience at nissan got a new truck with a great deal. Thank you Nissan Guam.
Excellent service from the staff and management.
I personally liked the atmosphere. Jhena welcomed me with great enthusiasm which in turn made me feel much more comfortable in purchasing a new vehicle. She explained a lot of the details involving a new car purchase. Made it not stressful at all. As the process continued, she also had some great advice for the long haul. Thank you Jhena! I will definitely recommend you to anyone I know that might be interested in a new vehicle.
Great customer experience as always! This is our second time investing cars because of the awesome customer service that they provided! We are one happy family customer and shout out to Jhenna Gault for assisting as with such great service together and her team form putting a excellent result, for upgrading our old one to the Rouge! A must recommended dealership to go too and as Jhenna Gault she will happy to assist your needs as she did from us! 💕🎉
The service I received at Nissan was unlike any other. I felt so welcomed just when I walked into the door. I came in on a Saturday browsing for a vehicle, then came Monday and I get a call for a brand new car! I’d recommend Nissan to any other individual searching for a reliable vehicle along with great service. Thank you Nissan, especially Ms. Jhena!
Jhena and the team at Nissan Guam made our buying experience easy and memorable. We fell in love with our new Pathfinder Rock Creek and Jhena and her associates bent over backwards to make sure we could take the Pathfinder home that day. Great team and fantastic vehicles! Thank you Jhena!!!!!
Here goes our journey thru our process, Ms. Jhena Gault reached out to us via phone call and asked if we were interested in purchasing a new vehicle, at first we were in a debatable state since we have a car that was not payed off yet. One day, we did decide to come and check her at Nissan to let her know our situation. From the very start she has been open to us and offered us help in any way she can. Honestly this is my personal first time together along with my fiancè in getting a car ...
Fun times
The customer service department at Nissan Guam is amazing. My service advisors, Mar-Paul and Christian, have always taken great care of me and have been extremely professional and honest. I would highly recommend either of them as a service advisor. Thank you for great customer service. It is why I keep coming back.
Service was excellent as usual, I'm semi disability and the staff went out of their way to assist me.
(Translated by Google) I used a type that I rented at the airport and returned at the hotel. It was helpful because I could borrow and return it easily. 👍 (Original) 空港で借りてホテルで返却するタイプで利用しました。楽に借りて返却出来るので助かりました。👍
I would like to thank nissan guam for the vehicle & I would like to shoutout and recommend the best & hard working saleswoman , Jhena Gault ! Thank you for your hard work & helping us get the vehicle on the same day. - Lorendy L. Kintaro
The Sales Staff & Service Staff was professional and very kind. When we report any hiccups they were right there to make things right. Very please to continue working with them for my new vehicle and promote the company.
"I recently purchased a car from this dealership and had a fantastic experience from start to finish. The staff was friendly, knowledgeable, and went above and beyond to help me find the perfect vehicle within my budget. The process was smooth and efficient, and I felt confident in my purchase thanks to their transparency and honesty. I highly recommend this dealership to anyone in search of their next vehicle - you won't be disappointed!" Go For Jan he will help you to get your Dream Car!
Excellent service, great product, and consistent follow through. Really appreciated getting to work with Jan Pamintuan. He was knowledgeable, patient, and provided great guidance.
Our Sales Consultant Jan Pamintuan was great! He was accommodating every step of the way until we drove our 2023 Nissan Frontier Pro 4X off the lot! It's a great truck and we look forward to getting our next upgrade from Nissan!
Jenna was helpful as soon as I got to the dealership. Her knowledge made the experience enjoyable. No issues, in fact the process was super easy with her help. She walked me through the whole process, selecting just the right vehicle, helping me through financing and delivery of my vehicle. She is an awesome salesperson. I would recommend her to anyone that is looking at getting a new or used car. Thank you Jenna.
My experience with Nissan Guam was wonderful. I had the best Car Salesman or I should say car sales woman ms Jhena Gault from day one she helped me and got me in the car. I needed to be in that I was actually looking for. I would highly recommend her with her experience and her commitment to Nissan and her customers. Also I would like to mention the Service department after I got my new car. They help me and went out their way to help me with my new car as well and I’m very appreciative of ...
I have been a customer with Nissan since 2021 and have already bought a Z Performance and a Frontier Pro4x with Jhena. She always greets me with a smile and offers refreshments as we are talking. She really knows the vehicles and can answer any questions I have. The service and maintenance side is great as well. Nate is the one I call for any servicing I need for my vehicles and he is fast at getting it done. I would highly reccomend going here for a first vehicle purchase for their great customer service and knowledge on their vehicles.
What a great experience once again . I Was told that that my car was vip listed for a trade in , & was not disappointed. Shout out to JHENA ! . I may have just met her through the process of trading in my car , but she made me feel very welcome . She was very professional , very patient and most especially has AWESOME CUSTOMER SERVICE! I would DEFINITELY RECOMMEND going to see her if you guys are looking for a new car . She really is #1! I really Love My Truck , Thank You Jhena & Thank You Nissan . Will definitely be back in the ...
Great overall experience. From the first walk in and to drive off, I felt welcomed and was taken of with full care. I did not feel any pressure on purchasing. I am pleased with my frontier. Exceptional customer service. I will definitely be back for future purchases. Thank you Nissan!
My family has been going to Nissan to purchase cars for almost a decade, now. It’s safe to say we are satisfied with their service. In the span of a decade we’ve had many great people assist us in purchasing a vehicle, but if you want to get a car, now, I recommend Ms. Jhena Gault. She goes above and beyond to make sure you are satisfied with your purchase.
My experience with the Nissan Corporation was excellent service the sale representative was very professional courtesy and understanding I enjoy working with the sale representative Miss Jhena Gault her sales experience entice me to buy one of the top Nissan vehicle on the market I would highly recommend Nissan Guam to everyone for their buying needs My experience with the Nissan Corporation was excellent service the sale representative was very professional courtesy and understanding I enjoy working with the sale representative Miss Jhena Gault her sales experience entice me to buy one of the top Nissan vehicle on the market ...
A huge thank you to Nissan Guam and for the wonderful staffs jhena gault and kay degayo for contributing to our purchase of the Nissan Versa SV and making it such an fun and enjoyable experience. Continued success. 💯
As a new buyer, I’d like to give BIGBIGG thanks Nissan for the awesome customer service and the assistance that we all need most, when getting our first vehicle. Before deciding to go to Nissan, I was at AK (Atkins Kroll) already in the process of getting my first car there… but because of how strict they were with paperwork and everything, It was already too hard for me to keep up with the unexpected needs of the company. I had provided all the necessities for the purchase but next day, there’s always something else they need. Anyways, ...
Thank you nissan and Thank you Ms. Jhena Gault for assisting me along the way to get my very first own car! 👍
I walked into Nissan/INFINITI for the first time and I’m so happy I did. From the moment I walked into this dealership, I was treated with the utmost respect & courtesy. I knew this place was it for me. They are super friendly and pleasant people! Start to finish the process was smooth! Sign here, here & here! Walked out with that INFINITI I fell in love with! I am extremely satisfied with their customer service & the beautiful car I chose! I definitely recommend this dealership. Go see Sandra Tedtaotao orJhena Gault, they’re the best! They ...
Staff are very helpful! I'm very blessed to have Ate Jhena as my sales coordinator, always updates me and is very easy to reach out to. Highly recommend! 🥰
Recently purchased one of their used cars and I was completely satisfied with the service. I was originally helped by Sandra who was great in helping me through the process of being a first-time buyer. Then she appointed me to another one of the sales representatives due to her being off island but then it was seamless in terms of the new rep helping out my case. Jhena helped me finalize and close the deal and I was off with my new SUV. Smooth sailing from start to finish.
(Translated by Google) There are also two 35nismo's! ! I rented an X-Trail (Rogue) and the process was very quick. (Original) 35nismoが2台も置いてある！！ エクストレイル(ローグ)をレンタルしましたが、手続きがとても早かったです。
Good Sir, Thank you for your help and support. You have been a great help and made everything possible for me and my family. Thank you
We walked into the dealership to just browse around and there Ms.Jhena was. Already ready for us! She has EXCELLENT costumer service and made our experience in purchasing and driving home with a brand new truck smooth, and fun. I highly recommend stopping by Nissan Guam dealership. Thank you Ms.Jhena for listening and being there for us. You are super awesome! And thank you Nissan Guam Team.
(Translated by Google) It was the smartest rental I've ever had. You can also manage your contract and request changes online, which gives you peace of mind. It's a dealer so the atmosphere is good. Since it's a Nissan, I personally would be happy if I could speak Japanese. (There is no problem when renting) (Original) 今までのレンタカーを借りた中で1番スマートに借りれました。ウェブで契約管理や変更希望なども可能で安心感もあります。 ディーラーなので雰囲気も良いです。 ニッサンなので、日本語が使えると個人的には嬉しいです。（借りるに際して問題はないです）
Kind & timely services!!!
If you’re looking for a car brand new or used Go to nissan and look for stan hallers STAN THE MAN fast service, great service, super helpful.
Super easy to get my vehicle in, clearly explained the repairs needed before starting any work, and didn't charge me anything extra. Thanks!
Prior to the amazing experience provided by Nissan Guam and its outstanding sales representative, Lorenzo Valencia, it was consistently difficult to find the level of expectations of customer service when involving the sales of cars. Although, once I entered the doors of Nissan, my journey in obtaining my new Nissan Altima was quite the adventure! Valencia, alongside his amazing coworkers, were very much interested in the specific vehicle I was envisioning. Although some car dealerships see its customers as a number, the Nissan Automobile Dealerships capture their customers with its entire sincerity. If you are a customer actively seeking a ...
Excellent service from every person that assisted me along the way. A fantastic experience that I would definitely recommend to anyone.
The staff of Nissan Motors Guam are "always about the customer"! From scheduling of service to final wash of vehicle, I have always had a positive experience since 2003 for all my Nissan and Infinity cars. I love seeing how the staff moves up within the company! I am a Nissan Guam fan for life!
While you experiencing lots of poor customer services companies, Nissan Guam's customer service is wonderful. I can tell that they have a good communication within the company.
Fast service and great customer service. I was able to get my Sentra diagnosed and fixed on the same day. Service Advisor Marpaul did a great job with keeping me informed throughout the day and my car was ready upon my arrival at Nissan. No long wait times as compared to other dealerships. Thank you, Marpaul and the rest of the team at Nissan Guam!
good car dealership
(Translated by Google) The staff's response was very nice. (Original) スタッフさんの対応がとても素敵でした。
Vending machines
Great service and work ethic is very professional. All associates who tended to my requests and helped my husband and I purchase our vehicle are outstanding. I greatly appreciate you all from Nissan Guam.
Sales rep Eric Kuper was outstanding and helpful. Found a deal I may consider. Just with their inventory for what I'm looking for was better.
Mrs. Jennalyn G was a very helpful salesperson and has an awesome personality for it. 👍🏽 She made the car buying process go so easily and it was not a hassle at all. Thank you Jenna for all your help at Nissan. Get you a car at Nissan, sign up to see mrs. Jennalyn G. You won’t regret it ☺️
It was refreshing to speak to a salesman (Jan Pamintuan) who is professional, knowledgeable and extremely polite. His knowledge made it easy to narrow my pick of vehicles. He worked hard on my behalf and continues 3 days later to provide me with service. I highly recommend Jan Pamintuan to anyone looking for a new vehicle. Don't stop comparing but ensure you touch base with him before you make a decision. Vr Ray
Of all the car dealerships that I've been to, Nissan has been the only one who's treated me with the most respect, hospitality and understanding. My sales person, Ms. Jhena was absolutely fantastic and worked with me despite the few hiccups here and there. Because of her, I was finally able to drive home in MY brand new car, happy, peaceful and completely grateful. Thank you Jhena and the Nissan Team 🎊🥳
I've been wanting to get a truck for my husband for awhile now . Before going into Nissan and meeting with Jan, I had been to 4 other dealerships . I was either denied , or pushed to settle for less than I initially wanted to try for. In the first hour of meeting with Jan he had gotten me approved for a brand new truck! He basically dumbed things down for me to better understand all my options and went above and beyond my expectations. I'll definitely be recommending Jan to family and friends wanting to get into a new ride! ...
Friendly staff. Detailed information. No added charges from estimate. They went above and beyond to clear some typhoon issues.
Shout out to Nissan’s Randy Gatus for getting me my 2023 Nissan Rogue with no down payment needed. He was able to go above and beyond with my needs and expectations. I knew that I wanted a Nissan Rogue and boy was he able to get me one in less than a week. He even picked me up from work to pick up my new baby! Thanks Randy for the awesome customer service! I highly recommend anyone looking for a new car, see Randy cause he’ll be happy to assist from start to finish!
Our company was assisted by Mr. Michael Templo with a trade in vehicle. He was able to handle our situation from start to finish, within a matter of days. We are pleased with his service! Highly recommend!
Nissan Guam regular auto service was great! they made room for my vehicle with a last minute appointment (to fit my schedule), notified me on additional recommended services and my vehicle was ready for pick up within only a couple of hours!
Customers Service was excellent!
(Translated by Google) They are friendly. There are no Korean staff, so they can only speak English, but they are able to communicate well and understand well. (Original) 친절해요 한국인직원은 없어서 영어로만대화가능하나 충분히 대화가능잘알아들으셔요
My sales rep, Jhena, is great and highly recommended. I was shopping for a vehicle and she provided me with my options. On the very next day, I was driving off with a brand spanking new car!!! Thank you Jhena for your great service 😁
I would like to give a huge thanks to the staff of nissan guam, most especially to ms. Jhena G. for helping my family and I purchase a car and for making it happen. The paperwork was smooth and customer service was GREAT !!! Everything that was being explained to me, they made sure I had an idea of what was being told to me. thanks to Nissan for working so hard to make this happen.
Nissan has been nothing but great!! Our Sales Rep, Jhenna was patient with us (we had so many choices) 😁 After a few test drives, we found the right one and Jhenna was excited to share all the information on its fancy features and benefits of the 2023 Rogue Midnight Edition 🎉Thank you Jhenna for providing such excellent customer service.
We contacted Ms Jhena Gault, who was extremely helpful until we were able to obtain the vehicle. She is a pleasant dealer to speak with.
Thank you ate Jhena Gault for the great customer service you provided for me and my mother. I’m eternally great full for the team at Nissan.
Service on my leaf was great. They took me in on time and got the car back to me in a fairly short period of time. The price was very reasonable.
(Translated by Google) The staff is friendly, but they don't take care of my reservation. I stopped by the office twice because they didn’t let me reserve the pocket wifi. (Original) 직원들 친절한데 예약한걸 알아서 잘 챙겨주진 않음. 포켓 와이파이 예약한걸 안줘서 사무실 두번 들림
I just wanna share our recent purchase. Thank you Nissan and Ms.Jhena Gault for making it possible for us to drive home our very first and very own family Van. I highly recommend Ms.Jhena to everyone that are looking for new or used car!Thank you again Nissan.
Sandra was awesome. I had only a short time to look at the Frontier I wanted to buy. She showed it to me and explained all the features. No pressure from her to buy right away although I knew I only had a few days to take the Promotion of 3 months payment. She even offered to bring the truck to our house on a Saturday. She showed all the settings for new users of the truck and was also attentive to my 5 year old's question about the truck. Mr Blas (GM) was great giving extras, plus the case of ...