Customer Testimonials

Nissan 💯 amazing

I just want to say how amazing Christian who works in services, was! I came in with a lot of problems with my van. He went beyond to take care of us! Amazing costumer service! Need to give him a raise!

My sales rep Ms. Eve Flores gave me the most absolute greatest experience on purchasing my brand new car! She was able to answer all my questions and concerns and made the process smooth & quick! I want to also thank Ms. Gem for her great customer service and great explanations on things I needed to know!! Overall Nissan has the absolute best customer service, and great people all around! Appreciate each and everyone most especially to the best sales rep Ms. Eve for making it feel like such a big blessing! 🙏🏼

We loved working with Eve at Nissan. Purchasing a vehicle is extremely daunting however Eve truly made the experience enjoyable. She was extremely informative, helpful and easy to reach!

Jhena assisted me with purchasing my first car and the service and care she has provided was incredible. She and the whole Nissan team were all very kind and provided me with all the info I needed 🙂 If I could give 10/5 stars I would!!

Once again Nissan always provide me with terrific customer service that's why I stick to same car company since from the start. Thanks to Mr. Jan Pamintuan for being attentive to his customers and providing me with sufficient knowledge with trading my car. I got the model that I wanted thanks to his service. Highly recommend to look for him for good quality service!! 👍

Jan Pamintuan and Patrick Ogo provided excellent and phenomenal service. Thank you.

I came in yesterday not thinking I would be able to get a car so soon. Considering that I had no credit history, I at least wanted an idea of what I would need to save up for my first time buying a car. I was assigned to Jhenna Gault and I can't even fully express how grateful I am for her. I had so many worries going into this but she made the experience so smooth and comfortable. She was so kind and with her help, I was already able to go home with the car I wanted. ...

There are few things I think are worse than buying a car. I went to a few dealerships before I ended up at Nissan and was ready to give up altogether. I met with Jan P. and he made the whole process smooth and comfortable. No pressure. I can honestly say that Jan and Nissan Guam made it the smoothest and simplest car buying experience I’ve ever had!

Jan and his team took the time to make sure I ended up with the right vehicle. Very responsive and went the extra mile. Excellent service!

Eve Flores, Patrick Ogo, and the rest of the staff went above and beyond to help me and my family get a beautiful and reliable car. I'm truly grateful!!

Eve and her managers are amazing! They were so easy to work with and made my car buying experience so easy and stress free! If you’re in the market to buy a car definetly work with Eve at Nissan Guam! ☺️

Late post. Thank you Jenna Gault and Kaye Degayo. Great teamwork. Very responsive sales reps and great customer service. Great experience working with the both of you. Highly recommend them to help you if you're looking to get a vehicle. Excellent job. Again thank you for assisting for me and my family into our new car.

My agent , Miss Jhena Gault made the impossible happen. I got my Sentra around two years ago thanks to her. At the time, the process was difficult because I was a first time buyer but she didn’t give up! She was very persistent even when the chances of getting the vehicle were low. Her professionalism and excellent customer service gave me confidence. Against all odds, she made it happen and I was able to drive home with my new car. She is an amazing agent and has always surpassed my expectations. Even to this day, she still keeps in ...

Nissan is the best! Shout out to my agent, Stanley! He's very accommodating, professional & responsive.

Because of Ms. Jennalyn Gault for her help and patience, I was able to drive off in my new 2025 Nissan Sentra! If you’re looking for a new ride at the best price, check out Jenna at Nissan! Definitely will be the best decision you make! Check her out NOW!!!!

Nissan guam is a 10/10 when it comes to customer service and helping customers get the vehicle they want I was able to get my very first truck because of their first time buyers program and with the help of Ms. Eve Flores who went above and beyond to ensure that I was able to get what I wanted and really broke down the process step by step and was patient and kind when I had many questions. I would recommend Nissan Guam and Ms.Eve Flores if anyone wants to try and get a new vehicle.

Great customer service. Nissan for Life!

Bought a used 2020 Nissan Kicks SV from Nissan Guam. The manager hooked me up with Angela who was able to meet my needs for a mini SUV with all the safety bells and whistles that met my budget. Viola! Success! Great service and such a nice car for the price. Thanks again. I’ll be back.

I had a great experience at Nissan Guam with amazing services from their sales consultant, manager and staff. It is indeed a great selection at reasonable price and helped me find exactly a vehicle in my budget. Thanks to Jhena Gault for the nice wonderful service and assistance. I will surely recommend Nissan Guam to my friends here....Thank you again Nissan Guam!!

I recently had the pleasure of working with Jhena at Nissan Guam and I couldn't be happier with the experience! From start to finish, she was professional, knowledgeable, and genuinely invested in helping me find the perfect car for me and my family! Jhena took the time to understand my needs, never pressured me, and answered all my questions with patience and expertise. What truly stood out was her attention to detail and commitment to making the process as smooth as possible. She went above and beyond to ensure that I was comfortable with every aspect of the purchase, ...

Nissan is the best place to buy a vehicle!!! Angel is the best salesperson I’ve ever met!!!! She has class and excellent customer service!!! I recommend all of Guam to her to buy a vehicle!! She as well as the Nissan staff are very polite and friendly!! Thank you for an amazing experience!!! Woohoo!!!!

Great experience with Sales Team Jean Garrido and Marlon and Service Advisor Christian. Highly recommend being a Nissan Guam customer.

There is nothing else I can say except the experienced I had with Nissan all the staff Managers and particularly Ms Jenna Gault was an excellent customer service and would go the extra mile to make sure I am well assisted. Thank you from the bottom of my heart to all staff and Management for an excellent service that was provided to me and most especially Ms Jenna for a JOB WELL DONE.

I've bought two trucks and two cars from Nissan. The atmosphere is top notch and Jhena Gault worked so hard, shes great to deal with. From the new car sales team to service . All departments are great. The car buying process happens in a timely fashion, and the send off celebration will make you feel happy about the entire experience. I will definitely buy from Nissan again and i do recommend them.....

Jhena Gault is such a big help or should I say a blessing. She helped us in every way she can. She even went through extra mile to make sure we will be approved. What makes it better is the after sales service. Jhena does not stop lending a hand after she close the deal. She even reaches out if we need to have the car be tinted or what. And she still remains in touch of any future needs. Kudos to Jhena, Kudos to Nissan Guam!

Great service and good vibes. Big shot out to Mr. Patrick and sale rep Eva Flores. Very professional and great customer service.. i would share my experience to my family and friends.. thank you for going above and beyond..!

Wonderful, friendly, people, to help assist in trying to get the great car for your needs. Angel was very helpful, understanding, courteous, and great smile, along with the front desk greeters(Ms Vivian). RJ was also helpful, understanding, wanted to give more help in my need for a better car. Big, big, Thank You So, So Much. I feel and drive safer now, especially on these rainy, wet, slippery roads. Enjoyed working with Nissan Guam Team. Dangkulu Na Si Yu'us Ma'ase🤗😍👏

Paul, Nate and Journey all helped me have a awesome experience with Nissan yesterday, so thank you all. A few hiccups, but Journey - certainly took care of the issues, so thank you all.

I want to take a minute and explain why this place is by far the kindest, most professional, caring, and exceptional dealership I have ever experienced. It has been a challenging year with personal and financial loss for myself and my family. I had purchased a vehicle off of a social media site, and unfortunately it did not last a year. Struggling to find a replacement, manager Patrick Ogo and Jhena Gault worked tirelessly to help me get out of a vehicle that could have broken down in any moment. They worked/advocated for me with the bank, found the ...

Jhena was very sweet and helpful we went in an hour before closing and she helped us right away asking what we were looking for , gave us a lot of information and even showed us the car. Literally the next day she called us and got us into a brand new car. If it wasn’t for Jhena we would still be doing car renting which is very overpriced in my opinion. If you ever need help at Nissan and need to get into a car my suggestion is to ask for Jhena.

I was throughly blown away by Jan, his hospitality and integrity were top notch! I cannot express how happy I am with my new car and how amazing my experience was with the Nissan Guam team! I will be recommending them to anyone looking for a vehicle in the future.

Our sales rep Ms. Eve Flores definitely outdid herself. Didn’t think we would get approved but here we are. Thank you so much Nissan Family for a wonderful experience my family and I greatly appreciate you. And to Ms Eve, thank you for your consideration of our situations, we appreciate you!

I had a fantastic experience getting my 2024 Nissan Versa thanks to Eve Flores. She’s incredibly helpful, knowledgeable, and patient throughout the entire process. She answered all my questions and made sure I felt confident in my decision. I truly appreciate her excellent customer service!

Let me share with you the great expereance I had a Nissan Guam. From the moment I was greeted with smiles by the ladies at the front desk and my sales woman Ms.Jhena G.I was sold. I already knew I wanted the Frontier Truck but after Ms.Jhena showed me all the extras and the upgrade package avalable I knew this is the truck I wanted to be seen in.5big stars and the biggestThank you to Ms.Jhena G

I recently had a fantastic experience at Nissan Guam, thanks to my agent, Jhena Gault. From the moment I walked in, the entire staff was friendly and eager to help. Jhenna was incredibly generous with her advice and support as a first-time car buyer, adding a personal touch that made the process feel much more comfortable. The entire experience was quick and straightforward; I drove home my new car in less than three days! I highly recommend visiting Nissan Guam and asking for Jhena Gault for a smooth and welcoming car-buying experience. Update: I got my official plates a few ...

We had such a great experience working with Jean Garrido! She made the process so quick and easy. We definitely recommend her services to friends and family!!

Jean did an excellent job on helping me get my first car and understanding the process of each step. As a first time buyer I had so many questions when it came to getting a car. 10/10!! Thank you ate Jean god bless🥺♥️

I had a good experience. The customer service was awesome!

Michael templo is so awesome

Jhena Gault is AMAZING!! Not only is her bubbly personality addicting, her dedication shines through. Jhena puts her heart and soul into what she does. She truly made us feel like we were a part of her family. She helped me and my other half with the purchase of both our vehicles. She listened to our story and was determined to help us find the best vehicles to fit our family. We are extremely grateful to have met her and to have had her assist us both times. If you are looking for a new or used vehicle and have ...

Håfa adai , i recently gotten my first vehicle down at Nissan from they’re first time buyers program , they were all very kind and friendly, 10 out of 10 must try again , head down to Nissan and ask for angel for your dream car , best choice ever!! Si yu’os ma’åse , Angel and Nissan family 💙

Just got a brand new vehicle with the first time buyers program with the helpful Angel Villanueva and the experience was definitely WORTH IT! Fast, Easy, Simple! So good, so so good 🙌🏼 THANK YOU ANGEL

We are very happy with our new car from Nissan Guam the day we come in the same day we bring our new car home, we appreciate Mrs, Jhena Gault from Nissan she's very helpful and a very nice person, we recommend her to our friends and families who are looking for a new car from Nissan Guam, thanks again Nissan family.

Ms. Jhena was so incredibly helpful! This was my first car and as a first time buyer she helped me narrow down on the best vehicle for me. I went in thinking I would just look around and maybe test drive a few cars but I ended up leaving with my own car! I am incredibly thankful for her support and assistance.

I recently had the pleasure of working with Angel Villanueva, and I cannot recommend her highly enough. From the moment I walked in, she made the entire car-buying experience seamless and enjoyable. Her communication skills are outstanding—she listened carefully to my needs and preferences and made sure to answer every question I had with patience and clarity. What truly sets Angel apart is her dedication to customer satisfaction. She went above and beyond to ensure I found the perfect vehicle, not just pushing for a quick sale but genuinely caring that I was completely happy with my choice. Her ...

Jan Pamintuan, one of Nissan’s top sales rep! You’re in the wondering stage?! Don’t hesitate to call him and ask, cause he gots you! Trust! It’s my very first vehicle, I was lost and confused.. but HE made it happen and guided me through every step and still continues to offer guidance! Nissan NEVER disappoints! 🤞🏽 #NissanFamily

As a first time buyer my experience was great. What I like most about the experience was their top notch hospitality. BIG THANK YOU TO ANGELA VILLANUEVA AND THE TEAM. I highly recommend that First Time Buyers should totally stop by Nissan and pick their dream car🥳🥳🥳.

I am happy about my experience with my sales Rep and the crew from nissan they made my experience a non forgettable one .. Thank u all to the great people and crew at Nissan

Got a new car at Nissan! First time buyer , thanks to Angel for helping me get my first new car! Appreciate everyone help, it’s a dream come true! If you need a new car, I highly recommend to check out Angel, was very helpful throughout the process!💯👍🏽👍🏽

I went to the dealership yesterday not expecting to be driving a brand new vehicle today. I met with Mr.Patrick and Mr. Jan who was really helpful and made my visit short and exciting at the same time. Thanks to both of them i got the car that my husband wanted and they made my husband’s surprise birthday gift worth while. Thank you guys so much and you will be seeing me more often. Thank you Jan P. for everything

Our Advisor was Nate C. He was courteous very respectful, guided me through each step, and very knowledgeable of the process that my vehicle would go through. Technician 219039 was fast in processing my vehicle and was very respectful and drove my vehicle out of the shop area with great care. Thank you Nissan for taking care of us with the utmost respect. We appreciate your service. I had the TPMS sensor reprogrammed on one of my tires, total wait time was 20 minutes.

Well to start with I bought my first Nissan brand Murano Model in 20O5 while waiting for my husband who was dealing with some business in Australia at that time .This Murano SUV lasted for more than 16 years and I became a widow last 2021 . Then in the beginning of Jan. 2022 I went to Nissan again for my second car a Rogue Sport model that is when I met Jhena Gault my sale consultant at Nissan Guam and she and I became friends . She is not only after for the sale of my red nissan rouge car because she is such ...

I recently purchased a car at Nissan, and I couldn’t be happier with the experience, all thanks to Angela along with all the other helpful staff in every department at Nissan. She was incredibly friendly and genuinely wanted to help me find what was right for me. Angela truly listened to my needs and wants, and her dedication showed throughout the entire process. She was responsive, reliable, and made everything smooth and stress-free. I highly recommend her to anyone looking for a genuine and seamless car-buying experience!

I really enjoyed the experience. My dealer Angel Villanueva was very helpful as she walked me through finding my desired truck and helping me throughout the entire process of purchasing my new truck. Thank you to the entire Nissan team for a very excellent and enjoyable experience.

Recently purchased a car from Nissan Guam and was very happy with our sales rep Michael Templo. He was very professional and his customer service was great. I will highly recommend anyone who is in the market for a new car to go see Michael at Nissan from here on out.

Our experience with Nissan Guam was awesome. Jan Pamintuan & Jean Garrido really took care of us and listened to our needs. From finding the vehicle we needed to financing with our bank, the whole process was flawless. They made us feel part of the Nissan family and not just another customer. Thank you Jan & Jean!

Thank you Miss Jhena Gault for assisting us and good service..hope u can help a lot of people..👊

Thanks to Jeff Valencia for the excellent customer service. Jeff is awesome. had a great experience at nissan got a new truck with a great deal. Thank you Nissan Guam.

Excellent service from the staff and management.

I personally liked the atmosphere. Jhena welcomed me with great enthusiasm which in turn made me feel much more comfortable in purchasing a new vehicle. She explained a lot of the details involving a new car purchase. Made it not stressful at all. As the process continued, she also had some great advice for the long haul. Thank you Jhena! I will definitely recommend you to anyone I know that might be interested in a new vehicle.

Great customer experience as always! This is our second time investing cars because of the awesome customer service that they provided! We are one happy family customer and shout out to Jhenna Gault for assisting as with such great service together and her team form putting a excellent result, for upgrading our old one to the Rouge! A must recommended dealership to go too and as Jhenna Gault she will happy to assist your needs as she did from us! 💕🎉

The service I received at Nissan was unlike any other. I felt so welcomed just when I walked into the door. I came in on a Saturday browsing for a vehicle, then came Monday and I get a call for a brand new car! I’d recommend Nissan to any other individual searching for a reliable vehicle along with great service. Thank you Nissan, especially Ms. Jhena!

Jhena and the team at Nissan Guam made our buying experience easy and memorable. We fell in love with our new Pathfinder Rock Creek and Jhena and her associates bent over backwards to make sure we could take the Pathfinder home that day. Great team and fantastic vehicles! Thank you Jhena!!!!!

Here goes our journey thru our process, Ms. Jhena Gault reached out to us via phone call and asked if we were interested in purchasing a new vehicle, at first we were in a debatable state since we have a car that was not payed off yet. One day, we did decide to come and check her at Nissan to let her know our situation. From the very start she has been open to us and offered us help in any way she can. Honestly this is my personal first time together along with my fiancè in getting a car ...

Fun times

The customer service department at Nissan Guam is amazing. My service advisors, Mar-Paul and Christian, have always taken great care of me and have been extremely professional and honest. I would highly recommend either of them as a service advisor. Thank you for great customer service. It is why I keep coming back.

Service was excellent as usual, I'm semi disability and the staff went out of their way to assist me.

(Translated by Google) I used a type that I rented at the airport and returned at the hotel. It was helpful because I could borrow and return it easily. 👍 (Original) 空港で借りてホテルで返却するタイプで利用しました。楽に借りて返却出来るので助かりました。👍

I would like to thank nissan guam for the vehicle & I would like to shoutout and recommend the best & hard working saleswoman , Jhena Gault ! Thank you for your hard work & helping us get the vehicle on the same day. - Lorendy L. Kintaro

The Sales Staff & Service Staff was professional and very kind. When we report any hiccups they were right there to make things right. Very please to continue working with them for my new vehicle and promote the company.

"I recently purchased a car from this dealership and had a fantastic experience from start to finish. The staff was friendly, knowledgeable, and went above and beyond to help me find the perfect vehicle within my budget. The process was smooth and efficient, and I felt confident in my purchase thanks to their transparency and honesty. I highly recommend this dealership to anyone in search of their next vehicle - you won't be disappointed!" Go For Jan he will help you to get your Dream Car!

Excellent service, great product, and consistent follow through. Really appreciated getting to work with Jan Pamintuan. He was knowledgeable, patient, and provided great guidance.

Our Sales Consultant Jan Pamintuan was great! He was accommodating every step of the way until we drove our 2023 Nissan Frontier Pro 4X off the lot! It's a great truck and we look forward to getting our next upgrade from Nissan!

Jenna was helpful as soon as I got to the dealership. Her knowledge made the experience enjoyable. No issues, in fact the process was super easy with her help. She walked me through the whole process, selecting just the right vehicle, helping me through financing and delivery of my vehicle. She is an awesome salesperson. I would recommend her to anyone that is looking at getting a new or used car. Thank you Jenna.

My experience with Nissan Guam was wonderful. I had the best Car Salesman or I should say car sales woman ms Jhena Gault from day one she helped me and got me in the car. I needed to be in that I was actually looking for. I would highly recommend her with her experience and her commitment to Nissan and her customers. Also I would like to mention the Service department after I got my new car. They help me and went out their way to help me with my new car as well and I’m very appreciative of ...

I have been a customer with Nissan since 2021 and have already bought a Z Performance and a Frontier Pro4x with Jhena. She always greets me with a smile and offers refreshments as we are talking. She really knows the vehicles and can answer any questions I have. The service and maintenance side is great as well. Nate is the one I call for any servicing I need for my vehicles and he is fast at getting it done. I would highly reccomend going here for a first vehicle purchase for their great customer service and knowledge on their vehicles.

What a great experience once again . I Was told that that my car was vip listed for a trade in , & was not disappointed. Shout out to JHENA ! . I may have just met her through the process of trading in my car , but she made me feel very welcome . She was very professional , very patient and most especially has AWESOME CUSTOMER SERVICE! I would DEFINITELY RECOMMEND going to see her if you guys are looking for a new car . She really is #1! I really Love My Truck , Thank You Jhena & Thank You Nissan . Will definitely be back in the ...

Great overall experience. From the first walk in and to drive off, I felt welcomed and was taken of with full care. I did not feel any pressure on purchasing. I am pleased with my frontier. Exceptional customer service. I will definitely be back for future purchases. Thank you Nissan!

My family has been going to Nissan to purchase cars for almost a decade, now. It’s safe to say we are satisfied with their service. In the span of a decade we’ve had many great people assist us in purchasing a vehicle, but if you want to get a car, now, I recommend Ms. Jhena Gault. She goes above and beyond to make sure you are satisfied with your purchase.

My experience with the Nissan Corporation was excellent service the sale representative was very professional courtesy and understanding I enjoy working with the sale representative Miss Jhena Gault her sales experience entice me to buy one of the top Nissan vehicle on the market I would highly recommend Nissan Guam to everyone for their buying needs My experience with the Nissan Corporation was excellent service the sale representative was very professional courtesy and understanding I enjoy working with the sale representative Miss Jhena Gault her sales experience entice me to buy one of the top Nissan vehicle on the market ...

A huge thank you to Nissan Guam and for the wonderful staffs jhena gault and kay degayo for contributing to our purchase of the Nissan Versa SV and making it such an fun and enjoyable experience. Continued success. 💯

As a new buyer, I’d like to give BIGBIGG thanks Nissan for the awesome customer service and the assistance that we all need most, when getting our first vehicle. Before deciding to go to Nissan, I was at AK (Atkins Kroll) already in the process of getting my first car there… but because of how strict they were with paperwork and everything, It was already too hard for me to keep up with the unexpected needs of the company. I had provided all the necessities for the purchase but next day, there’s always something else they need. Anyways, ...

Thank you nissan and Thank you Ms. Jhena Gault for assisting me along the way to get my very first own car! 👍

I walked into Nissan/INFINITI for the first time and I’m so happy I did. From the moment I walked into this dealership, I was treated with the utmost respect & courtesy. I knew this place was it for me. They are super friendly and pleasant people! Start to finish the process was smooth! Sign here, here & here! Walked out with that INFINITI I fell in love with! I am extremely satisfied with their customer service & the beautiful car I chose! I definitely recommend this dealership. Go see Sandra Tedtaotao orJhena Gault, they’re the best! They ...

Staff are very helpful! I'm very blessed to have Ate Jhena as my sales coordinator, always updates me and is very easy to reach out to. Highly recommend! 🥰

Recently purchased one of their used cars and I was completely satisfied with the service. I was originally helped by Sandra who was great in helping me through the process of being a first-time buyer. Then she appointed me to another one of the sales representatives due to her being off island but then it was seamless in terms of the new rep helping out my case. Jhena helped me finalize and close the deal and I was off with my new SUV. Smooth sailing from start to finish.

(Translated by Google) There are also two 35nismo's! ! I rented an X-Trail (Rogue) and the process was very quick. (Original) 35nismoが2台も置いてある！！ エクストレイル(ローグ)をレンタルしましたが、手続きがとても早かったです。

Good Sir, Thank you for your help and support. You have been a great help and made everything possible for me and my family. Thank you